{"id":39977,"date":"2023-06-15T10:57:56","date_gmt":"2023-06-15T08:57:56","guid":{"rendered":"https:\/\/congopubonline.com\/?p=39977"},"modified":"2023-06-15T11:02:53","modified_gmt":"2023-06-15T09:02:53","slug":"kenya-des-moderateurs-de-contenus-poursuivent-meta","status":"publish","type":"post","link":"https:\/\/congopubonline.com\/?p=39977","title":{"rendered":"Kenya : des mod\u00e9rateurs de contenus poursuivent Meta"},"content":{"rendered":"\n

Condamn\u00e9 fin mai en Europe sur la protection des donn\u00e9es, le groupe Meta est attaqu\u00e9 sur un autre front au Kenya : le travail des mod\u00e9rateurs de contenus, employ\u00e9s de l’ombre charg\u00e9s de retirer de Facebook les publications violentes et haineuses.<\/strong><\/p>\n\n\n\n

Trois plaintes<\/h2>\n\n\n\n

Au Kenya, trois plaintes visent Meta et la soci\u00e9t\u00e9 californienne Sama, \u00e0 qui le groupe propri\u00e9taire de Facebook, WhatsApp et Instagram a sous-trait\u00e9 la mod\u00e9ration des contenus de son r\u00e9seau social pour l’Afrique subsaharienne entre 2019 et 2023.<\/p>\n\n\n\n

Deux ont \u00e9t\u00e9 d\u00e9pos\u00e9es par des mod\u00e9rateurs de contenus employ\u00e9s par Sama \u00e0 Nairobi. Leur travail \u00e9tait de visionnner et retirer de Facebook les publications violentes, appelant \u00e0 la haine ou propageant la d\u00e9sinformation.<\/p>\n\n\n\n

Sollicit\u00e9es par l’AFP, ni Sama ni Meta n’ont souhait\u00e9 commenter les affaires en cours.<\/p>\n\n\n\n

Une premi\u00e8re plainte a \u00e9t\u00e9 d\u00e9pos\u00e9e en mai 2022 au Tribunal de l’emploi et des relations au travail par un Sud-Africain, Daniel Motaung.<\/p>\n\n\n\n

Il d\u00e9nonce des conditions de travail \u00ab\u00a0inhumaines\u00a0\u00bb, des m\u00e9thodes d’embauches trompeuses, des r\u00e9mun\u00e9rations irr\u00e9guli\u00e8res et insuffisantes ainsi que le manque de soutien psychologique face aux traumatismes caus\u00e9s par cette activit\u00e9. Il affirme \u00e9galement avoir \u00e9t\u00e9 licenci\u00e9 apr\u00e8s avoir voulu former un syndicat.<\/p>\n\n\n\n

L’affaire n’est pas encore jug\u00e9e.<\/p>\n\n\n\n

En mars, une deuxi\u00e8me plainte a \u00e9t\u00e9 d\u00e9pos\u00e9e par 184 autres employ\u00e9s affirmant avoir \u00e9t\u00e9 ind\u00fbment licenci\u00e9s par Sama, qui a annonc\u00e9 cesser son activit\u00e9 dans la mod\u00e9ration de contenus. Ils demandent une compensation pour leurs salaires \u00ab\u00a0insuffisants (pour) le risque auquel ils \u00e9taient expos\u00e9s\u00a0\u00bb et les \u00ab\u00a0dommages caus\u00e9s \u00e0 leur sant\u00e9 mentale\u00a0\u00bb.<\/p>\n\n\n\n

Dans l’attente d’un jugement sur le fond, ces licenciements ont \u00e9t\u00e9 suspendus le 2 juin par le Tribunal de l’emploi, qui a ordonn\u00e9 \u00e0 Meta et Sama de \u00ab\u00a0fournir des soins psychologiques et m\u00e9dicaux appropri\u00e9s aux plaignants\u00a0\u00bb.<\/p>\n\n\n\n

Meta et Sama ont annonc\u00e9 leur intention de faire appel.<\/p>\n\n\n\n

Une autre plainte, en d\u00e9cembre 2022, les accuse d’inaction face aux discours de haine, ce qui aurait abouti, selon les plaignants, au meurtre en 2021 d’un professeur d’universit\u00e9 en Ethiopie.<\/p>\n\n\n\n

L’AFP est un partenaire de Meta, fournissant des services de v\u00e9rification des faits en Asie-Pacifique, en Europe, au Moyen-Orient, en Am\u00e9rique latine et en Afrique.<\/p>\n\n\n\n

– Responsabilit\u00e9 de Meta –<\/p>\n\n\n\n

Ces affaires sont les plus importantes sur le th\u00e8me de la mod\u00e9ration de contenus depuis une action de groupe lanc\u00e9e en 2018 aux Etats-Unis. En mai 2020, Facebook avait accept\u00e9 de payer 52 millions de dollars \u00e0 des mod\u00e9rateurs en guise de compensation pour les effets de leur travail sur leur sant\u00e9 mentale.<\/p>\n\n\n\n

Les plaintes d\u00e9pos\u00e9es \u00e0 Nairobi visent \u00e0 d\u00e9noncer un syst\u00e8me de sous-traitance qui, selon ses d\u00e9tracteurs, est utilis\u00e9 par Meta pour tenter d’\u00e9chapper \u00e0 sa responsabilit\u00e9.<\/p>\n\n\n\n

Comme avec Sama \u00e0 Nairobi, Meta externalise la mod\u00e9ration de contenus sur Facebook \u00e0 des soci\u00e9t\u00e9s qui op\u00e8rent dans plus de 20 sites \u00e0 travers le monde et traitent plus de deux millions d’\u00e9l\u00e9ments quotidiennement, selon des donn\u00e9es fournies par le groupe \u00e0 l’AFP.<\/p>\n\n\n\n

Ses avocats ont fait valoir que le groupe ne pouvait \u00eatre jug\u00e9 au Kenya o\u00f9 il n’a lui-m\u00eame aucune activit\u00e9 et o\u00f9 il n’est pas employeur direct.<\/p>\n\n\n\n

Mais dans son jugement du 2 juin, la justice a estim\u00e9 que Meta \u00e9tait \u00ab\u00a0propri\u00e9taire du travail num\u00e9rique et de l’espace de travail num\u00e9rique\u00a0\u00bb.<\/p>\n\n\n\n

\u00ab\u00a0C\u00f4t\u00e9 obscur\u00a0\u00bb<\/h2>\n\n\n\n

\u00ab\u00a0Ces affaires l\u00e8vent le voile sur les v\u00e9ritables chambres noires de la mod\u00e9ration de contenus\u00a0\u00bb, souligne Brandie Nonnecke, directrice du Centre pour le Droit et la Technologie \u00e0 l’universit\u00e9 de Berkeley.<\/p>\n\n\n\n

\u00ab\u00a0Le grand public ne r\u00e9alise pas \u00e0 quel point des contenus peuvent \u00eatre dangereux et horribles et quel est le co\u00fbt humain de la mod\u00e9ration\u00a0\u00bb, estime-t-elle.<\/p>\n\n\n\n

Pour Cori Crider, directrice de l’association britannique Foxglove qui soutient les plaintes au Kenya, \u00ab\u00a0l’objectif principal dans ces affaires est de changer la fa\u00e7on dont le travail est effectu\u00e9\u00a0\u00bb.<\/p>\n\n\n\n

L’affaire du meurtre en Ethiopie et celles sur les conditions de travail sont \u00ab\u00a0les deux faces d’une m\u00eame pi\u00e8ce\u00a0\u00bb, affirme-t-elle, car des conditions de travail d\u00e9grad\u00e9es conduisent \u00e0 une mauvaise mod\u00e9ration qui peut avoir des cons\u00e9quences mortelles.<\/p>\n\n\n\n

Au-del\u00e0 de Meta, ces affaires r\u00e9v\u00e8lent \u00ab\u00a0le c\u00f4t\u00e9 obscur des r\u00e9seaux sociaux en g\u00e9n\u00e9ral\u00a0\u00bb, souligne-t-elle.<\/p>\n\n\n\n

Pour Brandie Nonnecke, elles sont \u00ab\u00a0le sympt\u00f4me\u00a0\u00bb d’un probl\u00e8me plus profond. \u00ab\u00a0Les plateformes (de r\u00e9seaux sociaux) ont construit des syst\u00e8mes qui sont une poudri\u00e8re pour que les contenus nuisibles partag\u00e9s deviennent viraux. Et elles ne sont quasiment pas tenues pour responsables\u00a0\u00bb, estime-t-elle.<\/p>\n\n\n\n

Selon elle, \u00ab\u00a0il faut les forcer \u00e0 concevoir leurs plateformes d’une mani\u00e8re qui n’incite pas \u00e0 la publication et au partage de contenus nuisibles. Cela pourrait enrayer \u00e0 la source la publication de contenus nuisibles\u00a0\u00bb.<\/p>\n\n\n\n

AFRICA NEWS via CONGO PUB Online<\/strong><\/p>\n

<\/span> 309<\/span> Vues<\/span><\/div>","protected":false},"excerpt":{"rendered":"

Condamn\u00e9 fin mai en Europe sur la protection des donn\u00e9es, le groupe Meta est attaqu\u00e9 sur un autre front au Kenya : le travail des mod\u00e9rateurs de contenus, employ\u00e9s de…<\/p>\n","protected":false},"author":75,"featured_media":39979,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[844,43],"tags":[1303,3838,334],"class_list":["post-39977","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-afrique","tag-afrique","tag-des-moderateurs-de-contenus-poursuivent-meta","tag-kenya"],"yoast_head":"\nKenya : des mod\u00e9rateurs de contenus poursuivent Meta - Congo Pub Online<\/title>\n<meta name=\"description\" content=\"Kenya : des mod\u00e9rateurs de contenus poursuivent Meta\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/congopubonline.com\/?p=39977\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kenya : des mod\u00e9rateurs de contenus poursuivent Meta\" \/>\n<meta property=\"og:description\" content=\"Kenya : des mod\u00e9rateurs de contenus poursuivent Meta\" \/>\n<meta property=\"og:url\" content=\"https:\/\/congopubonline.com\/?p=39977\" \/>\n<meta property=\"og:site_name\" content=\"Congo Pub Online\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/Congopubonline\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-15T08:57:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-06-15T09:02:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/congopubonline.com\/wp-content\/uploads\/2023\/06\/telechargement-14.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"275\" \/>\n\t<meta property=\"og:image:height\" content=\"183\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sam's Londele\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CONGOPUBOnline\" \/>\n<meta name=\"twitter:site\" content=\"@CONGOPUBOnline\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sam's Londele\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/congopubonline.com\\\/?p=39977#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/congopubonline.com\\\/?p=39977\"},\"author\":{\"name\":\"Sam's Londele\",\"@id\":\"https:\\\/\\\/congopubonline.com\\\/#\\\/schema\\\/person\\\/0d76ad55397527fd49db9d33cd5d6c6c\"},\"headline\":\"Kenya : des mod\u00e9rateurs de contenus poursuivent Meta\",\"datePublished\":\"2023-06-15T08:57:56+00:00\",\"dateModified\":\"2023-06-15T09:02:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/congopubonline.com\\\/?p=39977\"},\"wordCount\":847,\"publisher\":{\"@id\":\"https:\\\/\\\/congopubonline.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/congopubonline.com\\\/?p=39977#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/congopubonline.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/telechargement-14.jpg\",\"keywords\":[\"afrique\",\"des mod\u00e9rateurs de contenus poursuivent Meta\",\"Kenya\"],\"articleSection\":[\"\u00c0 la Une\",\"Afrique\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/congopubonline.com\\\/?p=39977\",\"url\":\"https:\\\/\\\/congopubonline.com\\\/?p=39977\",\"name\":\"Kenya : des mod\u00e9rateurs de contenus poursuivent Meta - 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