{"id":92809,"date":"2026-01-07T18:20:28","date_gmt":"2026-01-07T17:20:28","guid":{"rendered":"https:\/\/congopubonline.com\/?p=92809"},"modified":"2026-01-07T18:20:35","modified_gmt":"2026-01-07T17:20:35","slug":"goma-la-societe-civile-denonce-les-dysfonctionnements-de-virunga-energie","status":"publish","type":"post","link":"https:\/\/congopubonline.com\/?p=92809","title":{"rendered":"Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie"},"content":{"rendered":"\n<p>La fourniture d\u2019\u00e9lectricit\u00e9 dans la ville de Goma est au c\u0153ur d\u2019un vif m\u00e9contentement populaire. Le noyau de la soci\u00e9t\u00e9 civile de Karisimbi a rendu publique une note de d\u00e9nonciation \u00e9pinglant plusieurs irr\u00e9gularit\u00e9s imput\u00e9es \u00e0 la soci\u00e9t\u00e9 Virunga \u00c9nergie, principale pourvoyeuse d\u2019\u00e9lectricit\u00e9 dans la r\u00e9gion.<\/p>\n\n\n\n<p>Dans ce document, la soci\u00e9t\u00e9 civile dresse une liste accablante de griefs qui p\u00e8sent sur le quotidien des habitants de plusieurs quartiers : modification de la tarification, instabilit\u00e9 du courant, imposition arbitraire du taux de change et d\u00e9faillance de l\u2019\u00e9clairage public.<\/p>\n\n\n\n<p><strong>Une facture qui s\u2019alourdit pour les usagers<\/strong><\/p>\n\n\n\n<p>Le premier point de crispation est \u00e9conomique. Les usagers d\u00e9noncent une hausse d\u00e9guis\u00e9e du prix du kilowatt-heure (kWh). Alors que la pr\u00e9c\u00e9dente tarification offrait 23,5 kW pour 5 dollars am\u00e9ricains, les clients ne recevraient d\u00e9sormais plus que <strong>20 kW pour le m\u00eame montant<\/strong>, soit une augmentation effective d\u2019environ 17,5%. Une modification per\u00e7ue comme injustifi\u00e9e et non communiqu\u00e9e.<\/p>\n\n\n\n<p><strong>Un service jug\u00e9 d\u00e9faillant et co\u00fbteux<\/strong><\/p>\n\n\n\n<p>Au-del\u00e0 du prix, la qualit\u00e9 du service est vivement critiqu\u00e9e. La soci\u00e9t\u00e9 civile rel\u00e8ve :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Des coupures r\u00e9p\u00e9titives et une instabilit\u00e9 du courant<\/strong>, \u00e0 l\u2019origine de dommages sur les appareils \u00e9lectrom\u00e9nagers dans plusieurs m\u00e9nages.<\/li>\n\n\n\n<li><strong>Une imposition arbitraire du taux de change<\/strong> par certains revendeurs, qui fixeraient le dollar \u00e0 2.500 Francs Congolais (FC) au lieu du cours officiel, alourdissant encore la facture pour les clients payant en monnaie locale.<\/li>\n\n\n\n<li><strong>Des pannes prolong\u00e9es de l\u2019\u00e9clairage public<\/strong>, affectant la s\u00e9curit\u00e9 nocturne.<\/li>\n\n\n\n<li><strong>Des interventions techniques tardives<\/strong> en cas de probl\u00e8mes.<\/li>\n<\/ul>\n\n\n\n<p><strong>Virunga \u00c9nergie r\u00e9pond et se justifie<\/strong><\/p>\n\n\n\n<p>Contact\u00e9e par la presse la soci\u00e9t\u00e9 Virunga \u00c9nergie, par la voix de son responsable de communication Daniel Mpeza Mihigo, a apport\u00e9 des \u00e9l\u00e9ments de r\u00e9ponse.<\/p>\n\n\n\n<p>Concernant le taux de change, M. Mihigo a renvoy\u00e9 la responsabilit\u00e9 \u00e0 la Banque Centrale, tout en reconnaissant l\u2019existence de \u00ab certains revendeurs, non sous la tutelle de Virunga, qui se livrent malheureusement \u00e0 la fixation du taux \u00e0 leur gr\u00e9 \u00bb. Il a invit\u00e9 la population \u00e0 la vigilance.<\/p>\n\n\n\n<p>Sur les coupures, il a minimis\u00e9 leur ampleur, affirmant qu\u2019elles n\u2019\u00e9taient \u00ab pas g\u00e9n\u00e9ralis\u00e9es \u00bb et que la soci\u00e9t\u00e9 \u0153uvrait \u00e0 y rem\u00e9dier.<\/p>\n\n\n\n<p>La modification de la tarification trouve, selon lui, son explication dans un changement fiscal : \u00ab Cela est d\u00fb au paiement de la TVA, qui a \u00e9t\u00e9 remise \u00e0 la charge de Virunga et qui, automatiquement, p\u00e8se sur les clients. \u00bb Cette justification n\u2019a, pour l\u2019instant, pas convaincu les usagers qui estiment ne pas avoir \u00e9t\u00e9 inform\u00e9s de cette r\u00e9percussion.<\/p>\n\n\n\n<p>Enfin, le responsable a appel\u00e9 les habitants \u00e0 \u00ab recourir aux bons contacts \u00bb officiels de la soci\u00e9t\u00e9 pour signaler les probl\u00e8mes, plut\u00f4t que de passer par des interm\u00e9diaires, afin d\u2019\u00e9viter les d\u00e9lais dans la prise en charge.<\/p>\n\n\n\n<p>Cette pol\u00e9mique met en lumi\u00e8re les tensions r\u00e9currentes autour du service public de l\u2019\u00e9lectricit\u00e9 \u00e0 Goma, entre les attentes l\u00e9gitimes de la population, les d\u00e9fis techniques et les r\u00e9alit\u00e9s \u00e9conomiques et fiscales. Elle soul\u00e8ve \u00e9galement la question de la r\u00e9gulation des revendeurs et de la transparence dans la communication sur les tarifs.<\/p>\n\n\n\n<p><strong>Par Basengezi Ntomo, correspondant \u00e0 Goma<br>CONGO PUB Online<\/strong><\/p>\n<div class='epvc-post-count'><span class='epvc-eye'><\/span>  <span class=\"epvc-count\"> 160<\/span><span class='epvc-label'> Vues<\/span><\/div>","protected":false},"excerpt":{"rendered":"<p>La fourniture d\u2019\u00e9lectricit\u00e9 dans la ville de Goma est au c\u0153ur d\u2019un vif m\u00e9contentement populaire. Le noyau de la soci\u00e9t\u00e9 civile de Karisimbi a rendu publique une note de d\u00e9nonciation&hellip;<\/p>\n","protected":false},"author":1,"featured_media":92810,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[844,59],"tags":[],"class_list":["post-92809","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-province"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v25.4) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie - Congo Pub Online<\/title>\n<meta name=\"description\" content=\"Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie \u00c0 la Une\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/congopubonline.com\/?p=92809\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie\" \/>\n<meta property=\"og:description\" content=\"Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie \u00c0 la Une\" \/>\n<meta property=\"og:url\" content=\"https:\/\/congopubonline.com\/?p=92809\" \/>\n<meta property=\"og:site_name\" content=\"Congo Pub Online\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/web.facebook.com\/Congopubonline\" \/>\n<meta property=\"article:published_time\" content=\"2026-01-07T17:20:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-07T17:20:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/congopubonline.com\/wp-content\/uploads\/2026\/01\/eletrification.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"672\" \/>\n\t<meta property=\"og:image:height\" content=\"375\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin9775\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CONGOPUBOnline\" \/>\n<meta name=\"twitter:site\" content=\"@CONGOPUBOnline\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin9775\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/congopubonline.com\/?p=92809#article\",\"isPartOf\":{\"@id\":\"https:\/\/congopubonline.com\/?p=92809\"},\"author\":{\"name\":\"admin9775\",\"@id\":\"https:\/\/congopubonline.com\/#\/schema\/person\/d2f3a940be2e9c1a0e4f8831e203f3cc\"},\"headline\":\"Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie\",\"datePublished\":\"2026-01-07T17:20:28+00:00\",\"dateModified\":\"2026-01-07T17:20:35+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/congopubonline.com\/?p=92809\"},\"wordCount\":566,\"publisher\":{\"@id\":\"https:\/\/congopubonline.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/congopubonline.com\/?p=92809#primaryimage\"},\"thumbnailUrl\":\"https:\/\/congopubonline.com\/wp-content\/uploads\/2026\/01\/eletrification.jpg\",\"articleSection\":[\"\u00c0 la Une\",\"Province\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/congopubonline.com\/?p=92809\",\"url\":\"https:\/\/congopubonline.com\/?p=92809\",\"name\":\"Goma : La soci\u00e9t\u00e9 civile d\u00e9nonce les dysfonctionnements de Virunga \u00c9nergie - 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